FAQs

SHIPMENT

How much is shipping?

Netherlands $5,50
Belgium $7,95
Germany $6,50
Rest of Europe $9,95
Rest of the World $9,95


How long does is take to ship?

Within Europe 1-6 Day Shipping.

International 7-12 Day Shipping.

 

Order status?

Once your shipment has been sent out, you will receive an email with a tracking link and information about your shipment. You can check the link for any updates on your shipment.

 

Return Policy?

Customers are responsible for all shipping charges related to returns or exchanges. Furthermore, as to the nature of our product (underwear) we can't promise a return/refund will be possible. Please send us an email to info@paxsies.com and we can provide further instructions to complete your possible return. So please be aware that we can't guarantee you can return you items and get a refund.

Best applicable for return:

  • The article is unused
  • The article/packaging is undamaged and in the same state as when received

 

Discrete packaging?

For sure, on all our items!  

 

Shipment not arrived?

You are responsible of providing us of your correct shipping address and picking up your package in time, in case they weren't able to reach you at home. Our couriers will make several attempts to deliver our packages, after that they will leave a note to pick up your package. In case your package has been sent back to us, we need to charge shipping costs in case you want us to resent it.

BOXERS

Material of the boxers?

The boxers are partially made from modal (45%). Modal is biodegradable and eco-friendly because of its natural content. It’s made from the cellulose of the beech tree and it sustainably harvested. The beechwood cellulose is mashed into a liquid, turned into a fiber, and woven into a fabric. All trees and plants are made up of cellulose and they can (re-)produce more of it, hereby renewing themselves, enabling a sustainable harvest.  

What are the recommended wash instructions for the underwear?

We recommend to hand wash the foam with soap and let it air dry. Or wash to a temperature of 30°C in a normal washing cycle. Preferably not in the tumble dryer, so it keeps it's quality.*

*For the all-in-one packing boxers with foam 

BINDERS

Can I swim in the binders?

Yes, you can swim in the binders.

Can I do sports in the sports binders and is this safe?

Yes, you can exercise with the sports binder. It was designed for that. The back is lower and the bottom is higher so that there is minimal pressure on your ribs, but the top still presses the chest flat. The important thing with a  binder is that your lungs should be able to move freely during exercise, swimming and sleep. We have examined our products with several doctors and medical staff and they meet those criteria.

Note that it is very important that you wear the right size. Some people want to have a flat as possible chest and therefore wear too tight tops. That is really unwise with sports articles.