FREE SHIPPING on orders above €100 💚. NEW: Pre-order out of stock items; estimated delivery around 23th of June.



When will my order be shipped out?

Your order will be shipped out from the 23rd of June.

What if my order contains both pre-order and non pre-order items?

If your order contains both pre-order and non pre-order items, the whole order will be shipped out on the 23rd of June.

I didn't order any pre-order items, so why is my order delayed?

We've experienced an issue where some pre-order items were't correctly displayed as such, so your order may be delayed because of that! We're really sorry about this, and we're taking steps to ensure that this doesn't happen again!


Are there any delays due to COVID-19?

Yes. Due to restrictions put in place worldwide due to COVID-19, shipping delays up to 6-8 weeks may occur for countries like the USA and Australia. It mainly depends on the post offices in your country, so please check for delays in your country with your local post office.

Shipments within Europe can be as fast as next day delivery up until 3 weeks. 

How much is shipping?

Please be aware that this is an estimate, and may vary depending on your location. To get the exact shipping costs for your country/region, please add a product and go to the checkout page. 

Netherlands $5,95
Belgium $7,95
Germany $6,50
Rest of Europe $9,95 - $12,95
Rest of the World $9,95 - $14.95

How long does it take to ship?

Within Europe 1-6 Day Shipping.

International 7-12 Day Shipping.

Please be aware that there are delays due to COVID-19 (see above).


How can I Check my order status?

Once your shipment has been sent out, you will receive an email with a tracking link and information about your shipment. You can check the link for any updates on your shipment, or login to your account here.


What is your returns/exchanges policy?

Due to the nature of our product (underwear) we cannot guarantee that a return/exchange will be possible. Please contact us via email at or fill in our contact form to get started with the returns process.

For more information, please see our page on returns and exchanges. 


Do you ship discretely?

All our items are shipped in discrete packaging, and there is no information on the outside of the parcel that indicates what is inside.


Why hasn't my shipment arrived?

You are responsible for providing us with your correct shipping address and picking up your package in time, in case our couriers were not able to reach you at home.

Our couriers will make several attempts to deliver your parcel, after that they will leave a note to pick up your package. In case your package has been sent back to us, we need to charge shipping costs in case you want us to resend it.

Please note that we have been experiencing shipping delays due to the pandemic (see above). 

If you require extra protection against loss, theft, or damage, please see our page on Route Shipping Protection to find out more.


What are the boxers made of?

The boxers are partially made from modal (45%). Modal is biodegradable and eco-friendly because of its natural content. It’s made from the cellulose of the beech tree and it sustainably harvested. The beechwood cellulose is mashed into a liquid, turned into a fiber, and woven into a fabric. All trees and plants are made up of cellulose and they can (re-)produce more of it, thereby renewing themselves and enabling a sustainable harvest.  


Can I swim in my boxers?

Yes, you can. Both our packing boxers and our gender-neutral boxers are swim-friendly, and can be worn under your swimming shorts. Because of the design of our all-in-one packing boxers, the foam packer is 100% secure during any physical activity, including swimming.

To preserve the quality of your boxers, we recommend rinsing them in fresh water after swimming in chlorinated water or in the sea.



Can I swim in the binders?

Our binders are swim-friendly! We recommend rinsing your binder in fresh water after swimming in chlorinated or sea water to preserve its quality.


Can I exercise safely in your sports binders?

Yes, you can safely exercise in Paxsies sports binders.

Our sports binders were specifically designed to provide minimal pressure on your ribs without compromising on chest-compression power. The important thing with a binder is that your lungs should be able to expand and contract freely during physical activity. Our sports binders have been examined by several doctors and medical staff and they meet those criteria.

Please note that it is very important that you wear the right size of binder, especially during exercise. Wearing a binder that is too tight during any physical activity can lead to serious injury.


How can I find my size?

For more sizing information for our binders, please see our binder sizing charts for sizing advice. If you're still unsure about which size or model of binder to get, please don't hesitate to get in touch with us so we can help you get the right fit!


Washing and Foam Sizing Instructions

For more information on washing/cleaning instructions on all our items and on foam sizing, please see our washing and foam advice page.

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